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Cancellations
Policy
Important
info regarding cancellations
If our fishing
charter is cancelled due to bad weather, safety issues or insufficient
numbers you will be offered a berth on the next charter out or you will
receive a refund.
If you decide to cancel your pre-existing booking for any reason and give
48 or more hours notice we will refund your payment less a 20%
cancellation charge. If you give us less than 48 hours notice but
at least 24 hours notice we will refund your payment less a 50%
cancellation charge.
There are no refunds for bookings cancelled within 24 hours of charter departure date or charters
purchased but not utilised.
If you are entitled to
a refund it will be paid in the same manner we received the original
booking payment. For example, if you paid by credit card we will
process a credit back to your card. If you paid us in cash we will refund
in cash. If you paid by cheque we will provide you with a refund cheque
provided your cheque has cleared. If you paid us via a booking agent we
will process your refund back through the same booking agent.
Contact
Errol, Heath & Travis Francis
Boat Pen No. 1 Denham Jetty
P.O. Box 421, Denham 6537
Western Australia
Day
(0429) 481 185 • After Hours (08) 9948 1185
Facsimile
messages to (08) 9948 1185

errolfrancis@westnet.com.au
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